Inuva
Info Management is committed
to pursue the goal of acquiring
the highest standards of service
quality. Quality is the core
of all our initiatives as
a back-office and technology
service provider to the US
Mortgage Banking Industry.
Inuva’s Quality Initiative
(IQI) involves a three-tier
process designed to improve
quality through:
 continuous
training, education and
testing by the Inuva School
of Mortgage Banking (ISMB).
reduction
of defects through quality
control and process maturity
through Inuva ‘s
Quality Assurance
Center.
This focused
approach consisting of internal
training, ongoing quality
assurance programs and industry
certifications allows Inuva
to achieve high standards
of efficiency, productivity
and accuracy.
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